Job Description

: Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work. The DevOps & Cloud Engineer for NBS implements and maintains cloud deployment, configuration, support, administration, and technical solutions for various technology components that make up the IT cloud-based environment across the business unit. JOB RESPONSIBILITIES: 1. Maintain IT cloud infrastructure to meet business objectives. 2. Assist in implementing technical solutions for various sized projects or daily support initiatives. 3. Create and maintain technical documentation for IT systems and solutions. 4. With assistance, work with multiple customers, stakeholders, and system owners to produce requirements, determine feasibility, analyze cost/benefits requirements, and recommend design solution options. 5. Provide technical support for users with varying levels of IT knowledge. 6. Complete routine preventative measures. 7. Ensure logging occurs and participate in log analysis, vulnerability reviews, penetration assessments and network monitoring. 8. Assist in regulatory body attestations to maintain system and network compliance. Salary Range: $80,000 - $110,000 EDUCATION: Bachelor's Degree in Computer Science or related field (equivalent experience may be substituted). EXPERIENCE: 3-5 years of experience in the related competency fields listed below. COMPETENCIES - SKILLS/KNOWLEDGE/ABILITIES: 1. Experience or knowledge in the following areas: a. AWS or Azure services: cloud concepts and some cloud services b. Virtualization technologies: VMware, Hyper-V, cloud-based host virtualization c. Windows technologies: PowerShell scripting, server setup, troubleshooting, maintenance d. Linux technologies: Bash scripting, server setup, troubleshooting, maintenance e. Networking: subnetting, routing, firewalls, basic DNS management f. Security: security protocols, identity and access management, vulnerability remediation g. DevOps: CI/CD pipeline maintenance and troubleshooting 2. Abilities in the following areas: a. Strong analytical, judgement and problem-solving skills b. Strong oral and written communication skills c. Strong interpersonal skills interact with technical and non-technical clients d. Strong documentation and time management skills 3. Self-motivated. 4. Comfortable working collaboratively as part of a team. 5. Strong bias toward action, delivery, and implementation. 6. Ability to work through complex challenges with involved guidance. Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK . Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net . Nelnet is a Drug Free and Tobacco Free Workplace.

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