Manage the brand's social media profiles, including new profile creation and maintenance (address changes and other info) and support tickets
Create social listening reports, respond to customer comments with message templates, and identifyidentified social media crises.
Adhere to internal security policies, including the Social Media Policy.
Email Account management, such as user creation and management, assets uploads, deactivations, etc.
Email Marketing System customer service and ticket management
Create and manage other digital accounts as needed
Create, request, and organize all marketing creative assets
Proven experience in social media management and digital marketing.
Strong understanding of current online marketing concepts, strategy, and best practices.
Excellent written and verbal communication skills.
Proficiency in using social media platforms and digital marketing tools.
Ability to work independently and collaboratively in a team environment.
Strong analytical skills and data-driven thinking.
Flexibility to work on-site and adapt to a part-time schedule.
Competitive salary based on experience.
Opportunity to work in a dynamic and creative environment.
Professional development and growth opportunities.
Flexible part-time schedule.
Access to company resources and tools for digital marketing.
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